User Management

The User Management page displays the list of all existing users in TrakIT and allows management of users in the system. The user list is displayed based on the following filter panel:

TrakIT can have internal as well as external users and by default this page displays the list of unlocked users. Select the appropriate filters and click on 'Search' button to see the list of all users who qualify the search criteria. The 'Reset' button resets all filters to their default values.

The list of users is displayed as shown below:

The following columns are displayed:

User ID The unique identity of the user in the system
Full Name The full name of the user.
Email The email address of the user.
Roles The roles assigned to the user.
Assigned Indicates if the user has been assigned to one or more geographic locations.
Zone Refers to the local time zone of the user.
Office     The Office to which the user belongs.
News Indicates if the user is subscribed to receive News emails.
Session Count Displays the total session count of the user.
Last Active Displays when the user was last active.
Online Displays the active users.
Create New User

Click on the 'Create' button to create a new user. The following window is displayed:

  1. Provide a unique id for the user in 'User ID' text-box.
  2. Put the user's first and last name in 'First/Last Name' text-boxes.
  3. In 'Email(s)' textbox, provide the user's email address. Multiple addresses can be provided if they are separated by a comma or a semi-colon.
  4. Put the user's mobile number.
  5. To enable multi factor authentication, select how to receive the OTP in 'Two Factor Auth.' drop down.
  6. Select the new user's role in the 'Initial Role' drop-down list.
  7. Toggle 'Enable SMS' to Yes to enable SMS for this user.
  8. Select the user's office location from the 'Office' drop-down list.
  9. Toggle 'News Updates' button to Yes to subscribe this user with TrakIT news updates.
  10. From the 'Assign Location' drop down select the location that the user is assigned to.Later it can be changes from Geography & Access page.
  11. Custom WO Filter box is used to apply unique user specific filters. This filters can only be applied by TrakIT Support.
  12. Select the time interval to track this user's mobile from the drop down in 'Mobile Tracking'.
  13. Select the 'Send Welcome Message and Password by Email' checkbox, if you want the user to receive these details.
  14. Click on the 'Create' button to create the new user.

View User Details

Click on any user to view more information about that particular user. User details are displayed as below: 

Update Profile 
Click on  to edit user details. The following window opens:

   The User ID field cannot be modified. Make desired changes to the user's profile and click on the 'Update' button. 
Delete Profile

Click on  to delete a user. A confirmation pop up opens. Click 'Delete' to confirm the deletion. A user can only be deleted if the system has no references to the user. If a user has made changes to any data in the system, it will not be possible to delete the user.

Basic details about a user is showed on the header.

View Access Level

Click on 'Access Roles' tab to view the locations to which the user has access.
View Session Log

Click on 'Session Log' tab to display user session log which gives the list of the user's TrakIT sessions.

View Action Log

Click on 'Action Log' tab to display user application log which gives history of user's actions for the last 2 months.
View Devices Detail

Click on 'Devices' tab to display user devices history for the last 2 months.

View Location

Click on 'Location' tab to view user's location on map for the last 2 months.
Exporting Users

Click on 'Export' button at the bottom of the page to export the list of users as per the current filter settings as Excel file.

Users who have access to Update action in Role Management or SysAdmin can make changes to this page.
Subpages (1): External User